FAQ

IS THERE A MINIMUM ORDER AMOUNT?

Yes – it’s 100 AED For Ajman 

180 AED For Sharjah, Dubai 

300AED For Abu Dhabi, Fujairah, and Ras Al Khaimah

 

 

 

AM I ABLE TO ADD ITEMS TO MY ORDER IF I’VE ALREADY PLACED AN ORDER?

Of course. Just log on to your Palmyra orders account, go to ‘Order history and click on ‘Add more items. 

 

CAN MY DELIVERY BE LEFT OUTSIDE MY HOME?

Absolutely. When completing your order, you can leave a note with any delivery instructions. If you’re unable to do this at the time or your plans change, email info@palmyramarket.com or call ………

 

HOW CAN I TRACK MY DELIVERY?

To see the status of your order, head to your ‘Track my delivery’ on your palmyra orders account.

 

HOW CAN I RESCHEDULE MY DELIVERY?

Please contact our customer support by sending an email to info@palmyramarket.com

 

WHAT SHOULD I DO IF I HAVE ISSUES WITH MY DELIVERY?

We aim to make your shopping experience quick, convenient, and simple, but if we ever fall short of that and don’t meet your expectations, please reach out to info@palmyramarket.com Our team will do their best to make things right.

 

I’VE MOVED HOME – HOW CAN I UPDATE MY ADDRESS?

Open your account, go to ‘My addresses’ and click on your existing address. Once you’ve made your changes, select ‘Save’.

 

WHY CHOOSE US 

 

VALUE FOR MONEY

Wholesale rates are guaranteed for your retail shopping

 

ALWAYS FRESH

Direct from our shipments to your boxes, items will stay fresh longer.

 

GREAT RANGE

Wide choices of fruits, vegetables, meat, superfoods and more.

100% NATURAL & HEALTHY

No hormones, No additives, No artificial preservatives.

 

QUALITY GUARANTEE

Free replacements for quality complaints within 24 hours.