Frequently Asked Questions
IS THERE A MINIMUM ORDER AMOUNT?
Yes – minimum order amounts apply by location:
• Ajman: 100 AED
• Sharjah & Dubai: 180 AED
• Abu Dhabi, Fujairah & Ras Al Khaimah: 300 AED
• Ajman: 100 AED
• Sharjah & Dubai: 180 AED
• Abu Dhabi, Fujairah & Ras Al Khaimah: 300 AED
CAN I ADD ITEMS TO MY ORDER AFTER PLACING IT?
Of course! Simply log in to your Palmyra Orders account, go to Order History, and click Add More Items. You can easily modify your order before it's prepared for delivery.
CAN MY DELIVERY BE LEFT OUTSIDE MY HOME?
Absolutely. You can leave delivery instructions when completing your order. To update later, email us at info@palmyramarket.com or call our support team.
HOW CAN I TRACK MY DELIVERY?
Log in to your Palmyra Orders account and select Track My Delivery to view the latest status of your order. You'll get real-time updates on your delivery progress.
HOW CAN I RESCHEDULE MY DELIVERY?
Please contact our customer support by emailing info@palmyramarket.com. Our team will help you find a more convenient delivery time.
WHAT SHOULD I DO IF I HAVE ISSUES WITH MY DELIVERY?
We always aim to make your shopping experience quick, convenient, and simple. If something doesn't meet your expectations, please contact us at info@palmyramarket.com and our team will resolve it promptly.
I'VE MOVED HOME – HOW DO I UPDATE MY ADDRESS?
Log in to your account, go to My Addresses, select your current address, make your updates, and click Save. You can store multiple addresses for convenience.
Why Choose Palmyra Market?
- VALUE FOR MONEY: Wholesale rates guaranteed for your retail shopping.
- ALWAYS FRESH: Direct from our shipments to your boxes — freshness that lasts longer.
- GREAT RANGE: A wide selection of fruits, vegetables, meat, superfoods, and more.
- QUALITY GUARANTEE: Free replacements for quality complaints within 24 hours.
- 100% NATURAL & HEALTHY: No hormones, no additives, no artificial preservatives.