FAQ | Palmyra Orders
Ajman: Free Delivery on Orders Over 60 AED! ๐Ÿšš All Emirates: Minimum Order 60 AED for Checkout ๐Ÿšš ,Orders 60-150 AED, 8 AED Delivery; Over 150 AED, Free Delivery!

FAQ

IS THERE A MINIMUM ORDER AMOUNT?

Yes โ€“ itโ€™sย 100 AED For Ajmanย 

180 AED For Sharjah, Dubaiย 

300AED Forย Abu Dhabi, Fujairah, and Ras Al Khaimah

ย 

ย 

ย 

AM I ABLE TO ADD ITEMS TO MY ORDER IF Iโ€™VE ALREADY PLACED AN ORDER?

Of course. Just log on to your Palmyra orders account, go to โ€˜Order history and click on โ€˜Add more items.ย 

ย 

CAN MY DELIVERY BE LEFT OUTSIDE MY HOME?

Absolutely. When completing your order, you can leave a note with any delivery instructions. If youโ€™re unable to do this at the time or your plans change, email info@palmyramarket.com or call โ€ฆโ€ฆโ€ฆ

ย 

HOW CAN I TRACK MY DELIVERY?

To see the status of your order, head to your โ€˜Track my deliveryโ€™ on your palmyra orders account.

ย 

HOW CAN I RESCHEDULE MY DELIVERY?

Please contact our customer support by sending an email to info@palmyramarket.com

ย 

WHAT SHOULD I DO IF I HAVE ISSUES WITH MY DELIVERY?

We aim to make your shopping experience quick, convenient, and simple, but if we ever fall short of that and donโ€™t meet your expectations, please reach out to info@palmyramarket.com Our team will do their best to make things right.

ย 

Iโ€™VE MOVED HOME โ€“ HOW CAN I UPDATE MY ADDRESS?

Open your account, go to โ€˜My addressesโ€™ and click on your existing address. Once youโ€™ve made your changes, select โ€˜Saveโ€™.

ย 

WHY CHOOSE USย 

ย 

VALUE FOR MONEY

Wholesale rates are guaranteed for your retail shopping

ย 

ALWAYS FRESH

Direct from our shipments to your boxes, items will stay fresh longer.

ย 

GREAT RANGE

Wide choices of fruits, vegetables, meat, superfoods and more.

100% NATURAL & HEALTHY

No hormones, No additives, No artificial preservatives.

ย 

QUALITY GUARANTEE

Free replacements for quality complaints within 24 hours.

ย